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Customer Reviews for Bissell® ProHeat Pet 2X Upright Carpet Cleaner

Bissell® ProHeat Pet 2X Upright Carpet Cleaner

This amazing unit has a full-size extractor, perfect for picking up tough pet stains, odours, and tracked-in dirt. Its 12 amp motor is strong enough to get the job done every time.This cleaner includes a Turbo Brush hand tool, spraying crevice tool, 4" upholstery tool, 6" pet eraser tool, 3'' tough stain tool for cleaning upholstery and stairs, starter chemical, 16 oz. Tough Stain pre-treatment, and 16 oz. Pet Odor stain remover.
Customer Rating:
3.812 out of 5
3.8
 out of 
5
(16 Reviews) 15
Open Ratings Snapshot
Rating Snapshot (16 reviews)
5 stars
10
4 stars
1
3 stars
0
2 stars
2
1 star
3
11 out of 16(69%)customers would recommend this product to a friend.
Customer Reviews for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
Review 1 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
mska222
Ottawa, Ontario
4 out of 5
( 4 out of 5 )

excellent cleaner for small areas

onSeptember 1, 2012
This product does a good job at cleaning the carpet, it is relatively ligh-weight and easy to carry with the build-in handle. Extra long cord and hand tool hose are handy, and with the separate tank for cleaning solution, there is no waste of unused formula.
Unfortunately 2 in 1 tank is not well designed; It is small, and the refill opening does not fit the regular bathroom spout (note the kitchen sink in the promo picture) so when cleaning upstairs - refill is a nuisance. In order to gain access to the tank you have to detach the nozzle with carry-on handle attached. The single latch joining two pieces is not very solid and it takes few tries to have it locked. Having two latches would reduce probability of accidental opening and spilling the content of container all over the floor. There is no empty indicator and because tank view is obstructed, it is impossible to tell when you run out of water and where exactly to re-start the cleaning.
Conclusion: if you are doing frequent cleaning of small areas - this unit is definitely worth considering as it cleans well, is relatively easy to carry around and comes with good selection of hand tools, but if you intend to clean larger areas, you may consider another model with larger and easier to fill tank and "empty" indicator.
1 of 2 found this review helpful.
Review 2 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
Calbie
Winnipeg
5 out of 5
( 5 out of 5 )

Bissel Proheat x2 steam cleaner

onMay 18, 2012
Loved it. Assembly was easy. It really worked well on carpets in the house, furniture, and inside the car. Easy to operate and clean. Easy to lift, easy to move around.
Pros: Easy to clean, Well constructed, Comfortable
Review 3 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
RonnieP
Toronto
5 out of 5
( 5 out of 5 )

Great cleaner!

onMarch 9, 2012
I purchased this cleaner to replace one that we had that was 20+ years old and I didn't feel was performing as well as it used to. WOW this Bissell is great. I cleaned the carpets perfectly. i am really glad I spent the extra $ and got the best.
Pros: Easy to clean, Well constructed, Comfortable
Review 4 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
GSMK
Nova Scotia
5 out of 5
( 5 out of 5 )

Carpet Cleaner

onFebruary 10, 2012
This Carpet Cleaner worked perfectly for us.
Not only did it clean the carpet it removed stains that oour previous cleaner couldn't remove.
We had fireplace work donw and the beige carpet was stained with ash but this Carpet Cleaner removed the stains within minutes of use.
Pros: Easy to clean, Well constructed, Easy to use
1 of 1 found this review helpful.
Review 5 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
CATLADY5
London Ontario
5 out of 5
( 5 out of 5 )

Best!!

onJanuary 16, 2012
So I picked this up a week ago , and let me tell you... I have 5 cats. We just got done going over the carpet with the vac, and I started with the cleaner. I can not get over the amount of fur that came out! I feel like a professional just came to my house and said... oh yeah... watch what I can do. My carpets actually look like someone just came in and laid new ones!
I went crazy and did the stairs!
I have told everyone about this cleaner.
I am also allergic to one of my cats... I have no idea why I didn't buy this sooner.
The only con I have to say is the tank is small... but really with what this machine can do... I don't even care.
Cleaning the attachments after is a breeze.
Also, it's not that loud.
Pros: Easy to clean, Well constructed, Comfortable
Review 6 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
pdozero
Edmonton, Alberta
2 out of 5
( 2 out of 5 )

ok

onNovember 29, 2011
I bought this to keep my living room rug clean.
It does work okay. However, I noticed that it doesn't pick up very much water. I have a burber rug and no matter how many times I try to get the water out, there is very little in the dirty water holder.
Looking for a new carpet cleaner now.
Review 7 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
savygrany
Sherwood Park, AB
5 out of 5
( 5 out of 5 )

V e r y Happy :)

onFebruary 8, 2011
I am a tired, enthusiasm-challenged 63-year-old, but I AM enthusiastic about this machine:
Our carpets had their annual professional cleaning... Immediately after, we adopted two small-breed puppies... Between tedious 'mistake' cleanups I started researching in-home carpet cleaners. I am so happy to have chosen this machine after extensive research of brands and models. With this machine and detergent, not only were the 'mistakes' erased but professional cleaning residue was also picked up! Outstanding performance!
For 4 months so far the Bissell has gotten wheeled out 3-4 times a week without the slightest hesitation or dread of cleaning the cleaner after the job is done.
Practice develops technique which makes for a happy homemaker! With due respect to this work-buddy, I expect a long and happy relationship, and, of course, carefree enjoyment of our puppies, grandkids, grandanimals and coffee.
Pros: Easy to clean, Well constructed, Comfortable, Stylish
Cons: better access than screws to clean brush
1 of 1 found this review helpful.
Review 8 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
bocho
Vancouver
5 out of 5
( 5 out of 5 )

Brilliant Carpet Cleaner

onJune 18, 2010
ok, after reading reviews on this website and many others, I narrowed down my choice to the Bissell and Hoover Carpet cleaners. Once I got to the store and compared the two side by side, I decided on the Bissell,as the Hoover looked to plastic-y and looked like it would break easily.
My carpets are cream, and were absolutely filthy (I have 2 large dogs). Anyway, I am happy to report that the Bissell performed beautifully, and the carpets look almost like new-amazing, since we were seriously contemplating replacement. All the stains came out, after pre-treating the area and going over the stain a couple of times. Even the coffee stains on the stairs (I fell down the stairs and coffee went everywhere!). If you read the instructions you will not have any problems. Regarding complaints of leaking-I rested an old towel under the machine when I was exchanging the water so it caught any leaks. Works WAY better than the clunky ones you rent from the grocery store, which left so much residue in my carpet and didnt clean stains. I am so happy with my Bissell!!
Pros: Easy to clean, Well constructed, Comfortable, Stylish
4 of 4 found this review helpful.
Review 9 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
LEAPFROGLILLY
1 out of 5
( 1 out of 5 )

THE SPRAY PUMP IS MALFUNCTIONING

onJanuary 5, 2010
I AM DEEPLY DISAPPOINTED WITH THIS PRODUCT, MY SPRAY PUMP DOSEN'T WORK PROPERLY. WHAT A WASTE OF MONEY. THE PUMP IS ALWAYS GIVING ME TROUBLES. IT DID DO A GOOD JOB UNTIL THE PUMP GAVE OUT.
Cons: Not well constructed
Review 10 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
LadyConsumer
2 out of 5
( 2 out of 5 )

Waste of money

onNovember 6, 2009
Totally disappointed with this machine. It is next to brand new as I have used it only 3 times when the pump suddenly stopped working. In searching for information on the internet, I found several references to this same problem with the Bissell steam clean machine. This would suggest that the pump mechanism breaks down easily and therefore is a substandard component that should be replaced or improved upon.
As far as cleaning quality, I would say that it did a fair job. Much improvement is recommended so that this machine is easier to use, does a better job at deep-cleaning and is dependable in terms of its mechanisms.
Cons: Not well constructed, pump mechanism is not reliable
Review 11 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
panther
winnipeg, mb
1 out of 5
( 1 out of 5 )

Terrible...

onSeptember 12, 2009
I bought this because I have two large dogs, and beige carpet. It did not remove stains, the carpet still smelled afterwards, and the belt went on it after two hours use. I bought a hoover, and it works much much better. Bissels are cheap, heavy, a do a poor job.
Cons: heavy, plastic is cheap
Review 12 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
mayham
whitby
5 out of 5
( 5 out of 5 )

This is a great product.

onMay 30, 2009
I just love this product. When I had the whole house with carpet and two kids running around messing it up, this product helped to keep me stress free.
It's easy to use and women friendly. The last cleaner we had I had to wait for my husband to use it because it really need more back bone then I had.
This is a keeper. I still use it for upstairs in the bedrooms.
3 of 3 found this review helpful.
Review 13 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
Calista77
Halifax, Nova Scotia
5 out of 5
( 5 out of 5 )

Made my carpets new again

onMay 21, 2009
We have 2 kids, a dog and a cat and our carpets take a beating. We bought this machine to replace a Hoover carpet cleaner that broke after a year of usage. So far, the Bissell gets top marks from me. It is very easy to set up and use, and best of all the design allows for more cleaning and less emptying/fillups as compared to the Hoover. I used it recently to clean our sofa and it performed flawlessly. I can honestly say that it took our dingy cookie dough colored carpets and made them look new....hope this helps with your decision making!
3 of 3 found this review helpful.
Review 14 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
A guest
5 out of 5
( 5 out of 5 )

onApril 30, 2009
Love this machine, we have two dogs, and my carpet was looking pretty awful, so we bought this one because it was for people with pets, well we brought it home, used it on our two stains, they are gone, the machine never leaked, maybe some dirty water comes out at the bottom when you are finished using it, but my first Bissell did that as well, because of excess water that is left over, that is not a big deal. The end result my rug looks fabulous. I would recommend this machine to anyone that has pets, especially dogs. Very easy to clean and the hair does not go into the bag where the water is stored. Which was the problem with my first bissell.
3 of 3 found this review helpful.
Review 15 for Bissell® ProHeat Pet 2X Upright Carpet Cleaner
A guest
1 out of 5
( 1 out of 5 )

onApril 30, 2009
I thought this would be great considering I have small children and a dog. The machine leaks after you make a pass and does not seem to clean at all very well. I will not buy another one of these.